Venuiti Healthcare Inc. (T6 Health Project)Waterloo, ON
DevOps EngineerJan 2025 – Present
Manage AWS infrastructure and CI/CD toolchain across multi-environment ECS deployments.
Designed, tested, and documented comprehensive disaster recovery policy from the ground up, establishing backup procedures, lifecycle management, and recovery protocols where none previously existed.
Modernized legacy application stack through systematic upgrades, implemented centralized logging with CloudWatch, and established SNS-based alerting for critical infrastructure and pipeline failures.
Architected and modified CI/CD pipelines to support evolving deployment requirements, troubleshooting environment issues in collaboration with development and QA teams to maintain service stability.
Consulted on AWS and GovCloud implementations by creating custom technical architecture diagrams, providing on-site advisory support during installations, and participating in live testing exercises.
Mentored junior team members and development staff on DevOps best practices, cloud architecture principles, and infrastructure automation.
ShinydocsKitchener, ON
Client Engagement ManagerMay 2021 – Sep 2024
Directed enterprise data migration and discovery projects across government, insurance, manufacturing, legal, and energy sectors, managing engagements from post-sale through delivery with teams of 4-5 specialists.
Led data discovery initiatives for PCI, PII, and PHI compliance, processing environments ranging from 1.5PB enterprise deployments to small office implementations with zero data loss.
Partnered with C-suite executives, CIOs, and IT leadership to define project requirements, establish success criteria, and ensure alignment between technical solutions and business objectives.
Reduced client data storage costs by 30% through document management optimization while improving retrieval efficiency for sensitive data across multi-cloud environments.
Achieved 98% client satisfaction rate by coordinating cross-functional delivery, collaborating with sales on scoping, and working with development teams to align product updates with client timelines.
Developed and delivered executive workshops and training programs that enhanced solution adoption and drove long-term client engagement.
OpenTextWaterloo, ON
Senior Cloud Systems AdministratorOct 2019 – May 2021
Led application updates and administration across cloud-hosted platforms (AWS, GCP), ensuring secure, stable deployments.
Managed SAP SuccessFactors integrations with a focus on data integrity and compliance.
Improved system reliability with monitoring tools and streamlined incident workflows.
OpenTextWaterloo, ON
Senior Technical AnalystOct 2012 – Oct 2019
Advised enterprise clients on SaaS/ERP implementation best practices, optimizing data lifecycles for regulatory compliance.
Developed client-facing documentation on data management and governance to support adoption and knowledge transfer.
